Usher Team Lead

7 days ago


El Cajon, California, United States Live Nation Entertainment Full time
Customer Service Supervisor Job Description

Live Nation Entertainment is seeking a highly skilled Customer Service Supervisor to join our team. As a key member of our operations team, you will be responsible for directing and supervising staff to ensure exceptional customer experiences.

Key Responsibilities:

  • Direct and supervise staff to provide friendly and proactive customer service
  • Lead ongoing staff training and development to enhance customer service skills
  • Position staff to ensure efficient and effective customer service delivery
  • Respond to customer inquiries and complaints in a timely and professional manner

Requirements:

  • Proven experience in customer service and staff supervision
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing situations

About Live Nation Entertainment:

Live Nation Entertainment is a leading live entertainment company that produces and promotes concerts, festivals, and other events. We are committed to delivering exceptional customer experiences and creating memorable moments for our fans.


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