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Retail Operations Supervisor

2 months ago

Honolulu Hawaii, United States Foot Locker Full time

Overview:
Join a dynamic team where your leadership skills can shine.

As a Retail Operations Supervisor, you will play a crucial role in enhancing the in-store Customer Experience. Your focus will be on guiding your team in various aspects of retail management, including store operations, employee training, visual merchandising, and safeguarding assets.

In the absence of the Store Manager, you will take on all managerial responsibilities. Your success will be evaluated based on your ability to boost sales and achieve profit targets for your assigned store.

Responsibilities:
• Inspire and lead your team to achieve sales goals while providing outstanding customer service.

• Ensure customer satisfaction by being well-versed in all products and collaborating with colleagues to deliver top-notch sales support.

• Meet and exceed sales, customer experience, merchandising, visual, and operational standards.

• Serve as a liaison between customers, sales associates, and store management.

• Develop expertise in products and trends to meet customer needs effectively.

• Stay informed about product knowledge and current or upcoming trends.

• Foster a positive and inclusive workplace culture.

Qualifications:
• Proven leadership skills with a minimum of 1 year of experience in a customer-focused retail environment.

• Confident in engaging with customers to provide an exceptional experience.

• Driven to achieve outstanding results through enthusiasm for customer interaction and athletic merchandise.

• Adaptable and resourceful in responding to the evolving demands of a fast-paced retail setting.

• Proactive in completing tasks independently.

• Strong analytical and mathematical abilities, including problem-solving and financial assessment.

• High standards of ethics, integrity, and trustworthiness.

• Flexible availability, including evenings, weekends, and holidays.

Benefits:

Compensation Starting At:
$19.50 / Hour + Bonus Opportunities

30-50% Employee Discount

Paid Time Off, Paid Parental Leave

Weekly Pay

Life, Medical, and Dental Insurance

Opportunities for Development and Advancement