Experience Specialist for Car Rentals

1 week ago


Gunnison, Colorado, United States Hertz Full time

Seeking a talented Customer Service Associate to deliver exceptional customer experiences and drive business results at Hertz.

Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Communicate effectively with customers, both in person and over the phone, to ensure a positive experience with our company.
  • Work closely with colleagues to resolve complex customer issues and provide solutions that meet customer needs.
  • Analyze customer feedback and use insights to improve customer satisfaction and retention.
  • Stay up-to-date on company policies, procedures, and promotions to ensure accurate information is provided to customers.

This role requires strong communication, problem-solving, and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

The ideal candidate will have a degree or equivalent experience in a related field and a minimum of 3+ years of experience in customer service, operations, and sales.

We offer a competitive salary, medical, dental & vision plan options, retirement programs, paid parental leave & adoption assistance, and more.



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