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Customer Service Representative

2 months ago


Charlotte, North Carolina, United States Sprouts Farmers Market Full time

About the Role:

We are seeking a highly skilled and customer-focused Cashier to join our team at Sprouts Farmers Market. As a Cashier, you will be the face of our company, providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Process customer transactions accurately and efficiently, handling cash, credit, and debit payments.
  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized checkout area, adhering to company standards and procedures.
  • Assist with stocking shelves, facing, and dusting as needed to ensure a well-stocked and visually appealing store environment.
  • Stay up-to-date on weekly ad items, product locations, and upcoming events to provide customers with accurate information and recommendations.
  • Communicate effectively with front-end managers and colleagues to ensure seamless operations and achieve sales goals.

Requirements:

  • High school diploma or equivalent required; 1-2 years of recent cashiering experience preferred.
  • Outgoing and friendly demeanor, with excellent communication and interpersonal skills.
  • Ability to operate front-end equipment, including registers, calculators, and scanners.
  • Dependable and reliable, with a flexible schedule that includes nights, weekends, and holidays.
  • Good communication skills, with the ability to take direction and participate in a team environment.
  • Ability to perform repetitive tasks, multitask, prioritize, and stay organized.
  • Must be able to lift and carry product weighing up to 30 lbs. for distances up to 3 feet for up to 50 hours without mechanical assistance.

Benefits:

  • Competitive pay and opportunities for career growth.
  • Sick time plan and flexible schedules.
  • Employee Assistance Program (EAP) and company-paid life insurance and short-term disability coverage.
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care.
  • 15% discount for you and one other family member in your household on all purchases made at Sprouts.

About Sprouts:

Sprouts Farmers Market is a rapidly growing company that prides itself on empowering its employees to grow their careers in healthy living. We offer a fun, friendly, and old-fashioned farmers market setting, with a focus on customer service and high-quality, farm-fresh produce, natural meats, and bulk goods. If you have a passion for inspiring people and a flair for fresh food, consider joining our team and growing your career with us.