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Customer Service Liaison

2 months ago

Lynchburg, United States Wesco Full time
Customer Service Representative at Wesco

As a Customer Service Representative at Wesco, you will be responsible for providing exceptional customer service by responding to inquiries, resolving issues, and analyzing customer needs. Your goal will be to deliver timely and effective solutions to ensure customer satisfaction.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and in-person
  • Resolve routine and complex problems, communicating solutions to customers
  • Analyze customer service needs and refer to other departments as necessary
  • Process payments for cash account customers

Wesco is committed to providing a positive and supportive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.