Wellness Engagement Specialist
2 weeks ago
Role Description:
This customer-facing role at 24 Hour Fitness requires building rapport with members, addressing their inquiries, and ensuring a superior sales and service experience.
Main Responsibilities:
• Establish trust-based relationships with members through consistent communication and tailored support.
• Deliver premium customer service by addressing queries, resolving disputes, and connecting members with relevant resources.
• Ensure a safe and hygienic gym environment by performing routine cleaning and equipment maintenance tasks.
• Assist in new member orientation by providing a friendly welcome and facilitating access to fitness services.
Requirements:
• Retail or fitness sales experience (at least one year).
• Certification in CPR and AED (within 60 days of employment).
• Flexibility to work varied schedules, including weekends and public holidays.
• Desire to pursue continuous learning and professional growth.
Perks and Pay:
We provide a total rewards package featuring medical insurance, pension plan, and paid leave options. This role's estimated hourly rate is $17.28, influenced by location, experience, and education factors.
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