Patient Care Coordinator Part Time
2 weeks ago
Patient Care Coordinators play a vital role in delivering exceptional patient care experiences and supporting the growth of tele-optometry exams. As a key member of the BJ's Wholesale Club team, you will be responsible for assisting in the delivery of comprehensive tele-optometry exams, promoting eye exam availability, and fostering strong partnerships with optical team members and optometrists.
Key Responsibilities- Assist in scheduling eye exam appointments and entering patient information and history into systems.
- Obtain patient medical history, conduct eye health tests, and facilitate interaction between patients, technicians, and doctors via live video conferencing.
- Communicate doctor recommendations to opticians and work in partnership with optical team members to facilitate exam bookings and eyewear sales.
- Match eyewear solutions to patient needs and transition patients from exam to product selection.
- Strive to deliver sales and metric goals by educating patients on the benefits of available products and recommending those that will improve their visual needs.
- High school diploma, college degree, and/or big box wholesale, retail, optical, and/or medical experience.
- Experience delivering outstanding customer service in a retail, restaurant, optical, or medical environment.
- Strong verbal communication skills and engaging personality to communicate with a diverse patient base.
- Knowledge of optical products and business practices preferred, but not required.
- Strong interpersonal skills, organizational skills, and an attention to detail required.
The majority of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Frequently requires lifting objects up to 20 pounds. May require lifting and moving heavy and/or awkward objects more than 20 pounds with assistance.
CompensationIn accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $18.50.
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