Hospitality Leadership Role

4 days ago

South Windsor, Connecticut, United States Shake Shack Full time

At Shake Shack, we're committed to creating unforgettable experiences for our guests. As a Restaurant Supervisor, you'll lead the way in hospitality by putting people first.

About Us

We're a fast-growing hospitality brand dedicated to excellence in every aspect of our business.

Your Responsibilities
  • Manage daily restaurant operations to ensure exceptional service and guest satisfaction.
  • Train team members on all aspects of Shack operations, fostering a culture of excellence and teamwork.
  • Motivate and manage team members to deliver outstanding hospitality, consistently exceeding guest expectations.
  • Demonstrate leadership with a focus on coaching and achieving operational excellence.
  • Develop and implement strategies to promote the brand in the local community through word-of-mouth and engaging events.
  • Ensure compliance with sanitation and safety regulations, upholding the highest standards of quality and safety.
Requirements
  • 2-3 years of experience in restaurant management, preferably in a high-volume, fast-paced environment.
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation, and health codes, and security.
  • Proven ability to lead, coach, and drive excellence at every level, with a strong focus on results-oriented performance.
  • Understanding of financial aspects of business operations, including budgeting and cost control.
  • Food handler certification is preferred but not mandatory.
  • A willingness to work flexible hours, ensuring seamless execution of daily operations.
What We Offer
  • Competitive Weekly Pay and Performance Bonuses.
  • Shack Meal Discounts for you and your loved ones.
  • Exclusive corporate discounts on travel, electronics, wellness, leisure activities, and more.
  • Comprehensive Medical, Dental, and Vision Insurance.
  • Employer Paid Life and Disability Insurance.
  • A 401k Plan with Company Match, supporting your long-term financial goals.
  • Paid Time Off, allowing you to recharge and maintain a healthy work-life balance.
  • Paid Parental Leave, supporting you during life's precious moments.
  • Access to our Employee Assistance Program from Day 1, providing support when you need it most.
  • Pre-Tax Commuter and Parking Benefits, making your daily commute more efficient and cost-effective.
  • Flexible Spending and Dependent Care Accounts, helping you manage your finances with ease.
  • Ongoing Development and Growth Opportunities, empowering you to reach new heights in your career.

Pay Range: $53,393.60 - $68,036.80

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