Customer Service Representative

4 weeks ago


Grand Prairie, Texas, United States Patty Diaz - State Farm Agent Full time
Job Description
Are you a customer-focused individual who enjoys working with the public? If so, working for a State Farm independent contractor agent may be the career for you. State Farm agents market only State Farm insurance and financial service products.

Responsibilities:
  • Establish strong customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive a salary plus commission/bonus, valuable experience, and growth potential/Opportunity for advancement within my agency.

Requirements:
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)


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