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Store Associate Part-Time

2 months ago

Matthews, North Carolina, United States DSW Full time

Job Summary

We are seeking a highly motivated and customer-focused Store Associate to join our team at DSW. As a Store Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting sales floor and warehouse functions.

Key Responsibilities

  • Provide friendly and helpful service to customers, assessing their needs and providing assistance as needed.
  • Execute the company's customer service model, prioritizing the customer experience above all else.
  • Perform sales floor and warehouse functions, including assisting customers, processing transactions, and maintaining inventory.
  • Demonstrate behaviors that align with the company values of Accountability, Collaboration, Humility, and Passion.
  • Comply with all policies and procedures, including those related to asset protection and personal development.

Requirements

  • Professional, friendly, and respectful demeanor.
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Ability to move with tempo and meet time-bound expectations.
  • Good written and verbal communication skills.
  • Proficient in the use of technology to engage with customers.
  • Ability to spend up to 100% of working time standing or walking around the store.
  • Lifting ability, including the ability to lift up to 50 pounds on an occasional to frequent basis.

Preferred Qualifications

  • Minimum of 1 year of retail experience as a Cashier, Retail Floor Generalist, or Store Receiver.

About DSW

DSW is a leading footwear retailer dedicated to providing an exceptional customer experience. We are committed to creating a positive and inclusive work environment that values our employees and supports their growth and development.