Customer Experience Representative

5 days ago


Fayetteville, Arkansas, United States Zales Full time

About the Opportunity

We are looking for a skilled and motivated individual to join our team as a Customer Experience Representative. In this role, you will be responsible for providing an exceptional shopping experience to our customers. You will engage customers in conversation to understand their needs and desires, present merchandise and share detailed information regarding features and benefits of products, and provide information regarding extended service plans and financing options.

Key Responsibilities:

  • Provide superior customer service and ensure a positive shopping experience
  • Engage customers in conversation to understand their needs and preferences
  • Present merchandise and share detailed information regarding product features and benefits
  • Provide information regarding extended service plans and financing options
  • Maintain a thorough knowledge of products and services offered by Zales

Compensation and Benefits:

The estimated salary for this position is around $45,000 per year. We also offer a comprehensive benefits package and opportunities for career growth and development.



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