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HVAC Residential Install Manager

2 months ago

New Port Richey, Florida, United States Bayonet Plumbing Full time
Job Overview

Bayonet Plumbing seeks a highly skilled and experienced HVAC Residential Install Manager to lead our Residential Install/Change Out Department. As a key member of our team, you will be responsible for managing the department's staff, developing growth plans, and ensuring excellent customer satisfaction.

Key Responsibilities
  • Manage the Install/Change Out Department and its staff, including installers, project managers, salesmen, admins, and warehouse staff.
  • Develop a comprehensive plan for local and state-wide growth for the department.
  • Train sales staff to qualify potential buyers and manage the staff responsible for scheduling sales calls, following up on leads, and utilizing marketing strategies to maintain a high level of sales activity.
  • Close sufficient sales to meet or exceed sales plan objectives.
  • Develop estimates and proposals for projects, including equipment replacements and repairs, and MVP preventative maintenance agreements.
  • Assume account management responsibility to ensure complete customer satisfaction.
  • Develop technical skills to thoroughly understand the functionality of installed systems as they relate to overall home function.
  • Stay knowledgeable of local and national codes, as well as customer-specific requirements, that drive specific system and residential configurations.
  • Provide leadership and input to others as requested or required to assist in the accurate estimation, design, installation, start-up, and training.
  • Manage the staff responsible for tracking active, expiring, and expired PM agreements and sending proposals for renewal 60-90 days prior to expiration of existing contracts.
  • Train staff to ensure proper discussion with customers for additional services, pricing levels, and scope verification.
Requirements
  • Minimum of 3-5 years of sales experience in the HVAC industry.
  • Excellent initiative, interpersonal communications skills, and a demonstrated ability to influence others.
  • Ability to prioritize, multi-task, deal with ambiguity, and manage high-volume projects.

Bayonet Plumbing is an equal opportunity employer.