Restoration Project Manager
1 month ago
Key Responsibilities
- Develop and prepare estimates for restoration projects using proprietary software
- Negotiate project scope and estimates with customers and clients
- Coordinate and oversee restoration crews and resources to provide timely service
- Review job site documentation to ensure proper client requirements and billing processes
- Maintain effective communication with customers, teammates, vendors, and insurance representatives
- Manage production expenses, including equipment, vehicles, and material assets
Additional Responsibilities
- Enhance the customer experience and overall satisfaction through online reviews
- Provide prompt responses to potential customers
- Participate in recruiting, hiring, and training restoration teammates
Requirements
- Valid driver's license required
- High school diploma or GED; associate degree or bachelor's degree preferred
- At least one year of management and/or supervisory experience
- IICRC certification required
- Minimum two years of experience in the restoration industry
- Xactimate Estimating experience preferred
Skills and Physical Demands
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, and navigate tight spaces
- Ability to repetitively push, pull, lift, and carry objects
- Ability to work with and around cleaning agents
- Ability to successfully complete a background check subject to applicable law
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