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Community Services Coordinator

2 months ago

Decatur, Georgia, United States LDG Development Full time
Job OverviewPOSITION SUMMARY

The Community Services Coordinator will collaborate closely with the Asset Management team to evaluate the needs of residents. This role is essential in designing and implementing strategic programs that cater to resident requirements, ensuring that information is accessible, and facilitating connections to necessary services for individuals residing in LDG Development communities. This position embodies the organization's commitment to providing quality living environments and enhancing the overall well-being of residents.

KEY RESPONSIBILITIES

  • Gain a thorough understanding of the needs of residents and the onsite property management team to inform the development of relevant programs and initiatives.
  • Create strategies to connect residents with essential services and assist them in overcoming barriers to access.
  • Establish and nurture partnerships with organizations and individuals that can deliver on-site services to residents.
  • Engage in the creation of pilot programs to explore innovative service models.
  • Support the planning and execution of designated programming at assigned properties.
  • Act as a liaison with external vendors regarding resident-related matters at specified properties.
  • Conduct research to identify best practices that can be incorporated into this organization-wide initiative.
  • Monitor program participation metrics in real-time.
  • Lead training sessions and provide guidance to both internal and external teams on resident needs and available services to promote improved outcomes, assessing the effectiveness of educational programs.
  • Investigate alternative educational programs based on resident feedback.
  • Develop and manage program budgets effectively.
  • Participate in relevant local, regional, state, and national organizations as assigned.
  • Perform additional duties as required.

MINIMUM QUALIFICATIONS

  • A Bachelor's degree in Social Services or Education is preferred but not mandatory. Two years of experience in supportive services, or a Bachelor's degree combined with one year of experience in supportive services is acceptable.
  • Outstanding organizational abilities.
  • Capability to work independently and prioritize tasks effectively.
  • Efficient utilization of resources.
  • Excellent verbal and written communication skills, alongside strong problem-solving and organizational capabilities.
  • Critical thinking and analytical skills.
  • Self-motivated and proactive.
  • Willingness to travel up to 25% of the time.
  • Ability to visit multiple properties in a single day.
  • Basic proficiency in computer applications, including Microsoft Suite.
  • Flexibility to work varied hours, including occasional evenings and weekends.
  • Ability to communicate effectively with diverse stakeholders, both verbally and in writing.
  • Capacity to complete tasks, identify needs, and seek assistance when necessary.
  • Basic mediation skills, including active listening, seeking common ground, and recognizing differences.
  • Possession of a valid driver's license, a positive driving record, and reliable transportation.

PHYSICAL REQUIREMENTS

  • Extended periods of sitting at a desk and working on a computer.
  • Ability to navigate stairs.
  • Capability to stand for prolonged periods.
  • Must be able to lift items weighing up to 40 pounds.