Community Host

1 week ago

Springdale, Arkansas, United States The Jones Center For Families Full time
About The Jones Center
The Jones Center for Families is a recreation, education, and event center for families in downtown Springdale, Arkansas. We offer a unique combination of recreational, educational, and social programs that bring families together.

We are committed to providing a safe and welcoming environment for all members of our community. Our team is dedicated to delivering exceptional customer service and creating unforgettable experiences for our guests.

If you are a motivated and enthusiastic individual who shares our values and is passionate about creating unforgettable experiences, we encourage you to apply for this exciting opportunity

Responsibilities:
  • Greet and welcome all guests and/or community members.
  • Interact with guests to ensure needs are met and that we create a memorable experience.
  • Ensure the party room is clean and prepped for each party, including add-on birthday items like balloons to be delivered to the appropriate spaces prior to the start of the party.
  • Organize, set up and facilitate games and/or activities.
  • Ensure unoccupied utility carts are rounded up and stationed by the main concourse doors for guest convenience.
  • Answer questions and/or direct questions to appropriate personnel.
  • Help create and ensure a safe environment which may include light clean up and general cleaning of spills and/or notify facilities staff.
  • Communicate all incidents or injuries, needs, or concerns to immediate supervisor and/or Security and Facilities department.
  • Checking guests-in process with upon arrival.
  • Work collaboratively with all interdepartmental personnel.
  • Uphold and exemplify department policies and guidelines in all aspects of job performance and in relationships with children, guests, and Jones Center employees as outlined in the employee handbook.
  • Administer and/or assist with basic First Aid and completion of accident report forms.
  • Be able to share general department operational knowledge.
  • Attend and participate in department-provided training, in-services, and training as required.

Requirements:
  • High School or equivalent.
  • A minimum of 1 year of customer service experience.
  • Bi-lingual is a plus.

What We Offer:
  • Competitive salary: $45,000 - $55,000 per year, depending on experience.
  • Ongoing training and development opportunities.
  • A fun and supportive work environment.
  • The opportunity to make a real difference in our community.

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