Clinical Team Lead

6 hours ago


Portsmouth, New Hampshire, United States US Derm Support Roles Full time
Job Title: Clinical Team Lead

We are seeking a highly skilled and experienced Clinical Team Lead to join our team at US Derm Support Roles. As a Clinical Team Lead, you will be responsible for providing leadership and management of clinical operations, ensuring high levels of patient customer service, operational efficiency, and physician, provider, and employee satisfaction.

Key Responsibilities:
  • Maximize clinic and team efficiency, productivity, and teamwork
  • Lead excellent workplace culture in partnership with practice manager and physician(s)
  • Oversee clinical operations with a focus on management of medical staff, KPI management, and process improvement
  • Assist with talent recruitment, onboarding, and training
  • Responsible for medical support staff performance to ensure delivery of highest quality of patient care
  • Leads CLIA compliance and biannual audits
  • Acts as a role model and subject matter expert for policies and procedures set in place by management
  • Responsible for Clinical Assistant, Receptionists, Biologic and Surgical Coordinators duties as needed
  • Provides regular updates to Practice Manager and Physician Leader
Qualifications:
  • Bachelor of Science or Business Administration is preferred
  • Minimum Post High-school education in a medical support field such as Medical Assistant, Licensed Practical Nurse, or Registered Nurse, is required
  • Must hold current certification/licensure and must maintain certification/licensure throughout employment
Knowledge, Skills & Abilities:
  • 2 years of previous experience in Dermatology/Mohs surgery is preferred
  • 2 years of direct leadership experience are preferred
  • Must maintain CPR Certification
  • Must be able to travel between responsible clinics
  • Proficiency with computers including Microsoft Office and EMR experience
  • Ability to work effectively and cooperatively with staff, clients, and visitors
  • Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
  • Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness
  • Ability to maintain confidentiality of information

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