Retail Operations Manager

1 week ago


Estero, Florida, United States UNTUCKit Full time

UNTUCKit is a retail company seeking a highly skilled Retail Operations Manager to lead our store team in Coconut Point Mall. The estimated annual salary for this position is $65,000 - $75,000, depending on experience. As a Retail Operations Manager, you will be responsible for overseeing the daily operations of the store, ensuring exceptional customer service, and managing inventory levels.

Key Responsibilities:
  • Lead through UNTUCKit's CORE values
  • Champion personal development through partnership with your direct supervisor
  • Create a cohesive work environment that inspires engagement
  • Confidently train, coach, and develop team members using UNTUCKit University training tools and resources
  • Adapt to an UNTUCKit selling culture
  • Manage and motivate staff to achieve maximum performance
  • Effectively delegate tasks to team members
  • Lead the store team to deliver exceptional customer service
  • Control inventory levels and provide feedback to corporate partners of trends
  • Empower Assistant Manager to manage visual operations and provide guidance
  • Have strong knowledge of multi-channel POS Systems
  • Attract, hire, and retain a diverse team of top talent
  • Manage all aspects of operational compliance within the store
  • Accurately track store budgets and manage ordering procedures
  • Analyze sales and expense reports
  • Network within your market and keep corporate partners in the loop of local trends
  • Ability to take on more responsibilities from your market managers
Requirements:
  • Proven experience as a retail manager
  • Knowledge of retail management best practices
  • Outstanding communication and interpersonal abilities
  • Excellent organization and leadership skills
  • Growth and development mindset with strong business acumen
  • Flexibility; ability to adapt to changing priorities quickly
  • Excellent knowledge of retail point of sale systems
  • Proficient in Apple technology, G-Suite, and Multi-channel POS systems
  • Bachelor's degree in business administration or relevant field (preferred)
  • Ability to work independently in the store
  • Flexible scheduling and willingness to work retail hours (40 hours/week, 5 days a week)
Benefits:
  • Health care plan (medical, dental, and vision)
  • Retirement plan (401k)
  • Life insurance (basic, voluntary, and AD&D)
  • Paid time off and public holidays
  • Short-term and long-term disability
  • Training and development opportunities
  • Casual working environment
  • Wellness resources


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