Business Analyst

3 weeks ago

Miami, Florida, United States Odevo Full time
About the Role

We are seeking a highly skilled Business Analyst to join our US Product team at Odevo. As a Business Analyst, you will play a key role in strategic technology projects, spearheading the implementation of third-party solutions and products developed in-house. Your focus areas will include developing a deep understanding of the business and crafting digital solutions that meet business needs and solve challenges.

You will be part of a strong and knowledgeable team interacting with a complex and demanding business stakeholder community. Effective collaboration and strong communication skills combined with business understanding are essential to succeed in this role.

Responsibilities
  • Partner cross-functionally with Program Management, IT, Product development, business units, and customers to support delivery of software projects that meet strategic business objectives.
  • Partner closely with customers to develop a deep understanding of the business and business processes.
  • Document and analyze end-to-end business processes to re-design processes, implement workflows, and automate processes.
  • Drive process design and translate current (as-is) to future (to-be) processes within software solutions to fully leverage new features.
  • Connect business process design to customer needs and business goals and relentlessly communicate the connection between them to the organization.
  • Apply effective methodologies to document and prioritize business needs, requirements, and challenges.
  • Establish KPIs for software launches, analyze performance, and make data-driven recommendations for optimizations and improvements.
Requirements
  • Action-oriented and curious, continually thinking of ways to make improvements.
  • Highly organized and disciplined; excel at creating order from chaos.
  • Energized by motivating people, enjoy showing them what the future can look like and thrive when helping them get there.
  • Collaborative, finding the best ideas and solutions together.
  • Adaptable, shifting your approach to fit the context, and helping other teams as needed.
  • Enjoy working in a business that is constantly evolving and where you have the freedom to take initiative.
  • Strive for quality in everything you do and always want to deliver your best.
  • A team player and are not concerned with prestige.
  • An excellent communicator with strong interpersonal skills.
Experience
  • 7+ years of professional experience as a Business Analyst.
  • Hands-on experience with business process mapping, workflow implementation, and workflow automation.
  • Experience in full software life-cycle implementation, upgrades, production support, rollout, and enhancement from business analysis, testing, migration, go-live assistance till post-implementation support.
  • Hands-on experience with data analysis.
  • Proven track record of delivering market-leading design solutions with strategic impact.
  • Post-secondary education in computer information systems, computer science, or related field.
  • Bonus points if you have experience in the real estate or homeowners' association industry.
  • Bonus points if you have experience with PropTech or FinTech.
  • Bonus points if you have a certification such as Lean/Six Sigma, or Business Process Management.
  • Fluent in English.
Location

The ideal candidate will reside in Florida, preferably in Miami, and be able to work from or visit the corporate office in Miami. They will also be able to visit property sites.

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