Pharmacy Operations Manager

4 days ago


South Bend, Indiana, United States Walgreens Full time
Job Summary

We are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for overseeing the day-to-day operations of our pharmacy, ensuring efficient workflow, and providing exceptional customer service.

Key Responsibilities
  • Manage and coordinate pharmacy operations, including supervising pharmacy technicians and cashiers.
  • Ensure compliance with state and federal laws, regulations, and company policies.
  • Develop and implement processes to improve pharmacy workflow and customer experience.
  • Lead and manage pharmacy teams, including training, coaching, and performance management.
  • Collaborate with pharmacy managers and other stakeholders to achieve business objectives.
  • Monitor and analyze pharmacy performance metrics, identifying areas for improvement.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements.
Requirements
  • High school diploma or equivalent required; PTCB or ExCPT certification preferred.
  • Minimum one year of work experience as a pharmacy technician in a retail or hospital setting.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work flexible hours, including evenings and weekends.
Preferred Qualifications
  • Previous people management or leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We are an equal opportunity employer and welcome applications from qualified candidates with arrest and conviction records. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors, including geography, skills, and abilities.



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