Parking Services Director

4 weeks ago

ValdeReuil, Normandie, United States LAZ Parking Georgia, LLC Full time
Parking Services Manager Job Description

The Parking Services Manager is a key role in ensuring the smooth operation of our parking facilities. This position is responsible for overseeing the financial and operational aspects of assigned portfolios, ensuring 24/7 professional parking management.

Key Responsibilities:
  • Develop and maintain client relationships to drive business retention and growth.
  • Ensure revenue maximization, expense management, and customer satisfaction through effective service delivery and initiatives.
  • Assist in business development, proposal preparation, and presentation for new locations.
  • Lead and develop a team of employees to achieve annual and periodic goals, aligning with LAZ Parking's culture and values.
  • Identify high-potential employees to support the organization's growth.
  • Plan and execute the opening of new locations within assigned portfolios.
  • Prepare and review budgets, profit/loss statements, and financial reports.
  • Organize and deliver training on parking management skills for frontline staff.
  • Implement and deliver contractual requirements with clients.
  • Provide daily, weekly, monthly, and annual financial and operational reports.
  • Manage, plan, schedule, train, and direct frontline staff activities.
  • Serve as a liaison between parking patrons, stakeholders, and operational teams.
  • Implement and complete other projects, programs, and initiatives arising from assigned portfolio operations.
  • Participate in labor contract management, if applicable.
  • Review and edit proposed parking, maintenance, and other agreements.
  • Communicate with local police departments and emergency management teams.
  • Organize and manage event operations within LAZ Parking.
  • Monitor, review, and analyze market rate structures.
Requirements:
  • Bachelor's Degree or equivalent work experience.
  • Parking management experience of multiple locations is required.
  • 2+ years in a management role.
  • Knowledge of Excel, Word, PowerPoint, and General Microsoft Office Applications.
Skills:
  • Parking management experience of multiple locations is required.
  • Ability to seek improvement and create an environment of idea sharing and creative problem solving.
  • Strong customer service skills and abilities.
  • Ability to be approachable and facilitate coaching conversations with employees and managers.
  • Ability to mitigate and lead others to overcome challenges.
  • Ability to encourage open expression of ideas and opinions.
  • Excellent teambuilding and interpersonal skills.
  • Ability to work independently and multitask.
  • Ability to communicate professionally and effectively with all levels of the organization.
  • Ability to interpret policies, procedures, and standard business practices.
  • Demonstrates a sense of urgency and timeliness.
Physical Demands:
  • Ability to work in various weather conditions.
  • Ability to lift, push, and pull at least 25 pounds.
  • Ability to stand, walk, and run for extended periods.
  • Ability to bend, stoop, squat, and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law.

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