Sales Representative

4 weeks ago

Denver, Colorado, United States National Vision Full time

About the Role:

The Sales Associate will be responsible for selling, fitting, and dispensing eyewear to customers, while meeting National Vision's sales and company objectives. This role requires strong selling skills, excellent customer service, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Sell and dispense eyewear to customers, ensuring a high level of customer satisfaction
  • Meet or exceed sales targets, while adhering to National Vision's sales and company objectives
  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner
  • Assist with dispensing eyeglasses and contact lenses to customers, as permitted by state law
  • Educate customers on proper eyeglass and contact lens care
  • Maintain accurate and organized patient records
  • Notify customers when orders are ready or of any delays
  • Assist customers with picking out eyewear, recommending appropriate products for lifestyle and Rx
  • Answer, screen, and forward incoming phone calls in accordance with National Vision protocol
  • Maintain the cleanliness of all equipment, workstations, and the overall facility on a daily basis, following safety protocols
  • Ensure inventory control and loss prevention procedures are followed at all times
  • Maintain visual merchandising according to Brand and Company Standards

Requirements:

  • 1+ years related experience or training in retail/customer service preferred
  • Fluent in reading and speaking both English and Spanish
  • Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies
  • Ability to give instruction in a clear and concise manner to customers
  • Ability to interact with all levels of employees in a courteous, professional manner at all times
  • Education: High School Diploma or equivalent required

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