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Customer Service Coordinator
2 months ago
- Ensure timely and accurate delivery of orders to meet customer satisfaction
- Receive and process orders from clients, including scheduling shipments and creating invoices
- Manage bookkeeping functions, including generating invoices, posting payments, and tracking accounts receivable
- Respond to requests for information and provide excellent customer service
- Place orders with suppliers and maintain accurate records
- Perform other duties as assigned to support the team
- Chemical industry experience required, with a focus on customer service and account management
- Ability to handle sensitive financial information with confidentiality
- Familiarity with account reconciliation processes and detail-oriented approach
- Proficient in Microsoft Office and accounting software, with experience in Intacct a plus
- Excellent communication skills, both written and oral
