Operations Director

4 days ago


Independence, Missouri, United States Genesis Health Clubs Full time
Operations Manager Job Description

At Genesis Health Clubs, we are seeking a highly motivated and organized Operations Manager to join our team. As a key member of our club operations team, you will be responsible for ensuring the smooth day-to-day operations of our Front Desk and Kids Club.

Key Responsibilities:
  • Manage club follow-ups to ensure members are not past due and current
  • Execute procedures as outlined by front desk and kids club manuals
  • Assist Club Manager with all club operations as needed
  • Responsible for daily register deposits
  • Maintain office supply order
  • Responsible for desk inventory
  • Responsible for submitting product orders
  • Attend all staff and club meetings and events
  • Establish and maintain professional relationships with members and staff
  • Ensure that all required documentation (daily reports, checklists, etc.) are completed in a timely manner
  • Ensure front desk is clean, maintained and organized at all times
  • Ability to respond quickly and appropriately to emergency situations
  • Drive revenue inside the club with retail (supplements, shake sales, apparel, tanning)
Requirements:
  • Available to work weekends and evenings and holidays
  • Ability to work well with others
  • Experience in cash handling and credit cards
  • 1-2 Years' experience in customer service function
  • Physical Requirements: Ability to stand for long periods of time
  • Ability to lift up to 45 pounds
  • Ability to communicate with guests and other associates, including reading, writing and speaking

Genesis Health Clubs is a leading fitness and family entertainment company with 60 locations across the Midwest. We offer a wide range of amenities and services, including cardio and weight training equipment, group fitness classes, personal trainers, yoga, Pilates and more. Our members enjoy a well-rounded fitness experience that helps them achieve their health and fitness goals.



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