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Customer Service Representative

2 months ago

Irving, Texas, United States Kameren Nelson - State Farm Agent Full time
Job Overview

Position Summary:

A dedicated Insurance Agent located in a vibrant community is seeking a friendly and career-focused individual to enhance their team. As a member of the Kameren Nelson - State Farm Agent team, you will cultivate and strengthen customer relationships to promote a range of State Farm products, including auto, home, and life insurance.

Key Responsibilities:

  • Deliver prompt, precise, and courteous customer service. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Generate leads, arrange appointments, assess customer needs, and effectively market suitable products and services.

What We Offer:

  • Group Life Insurance Benefits
  • Hourly compensation along with commission and bonuses
  • Health insurance options
  • Paid time off including vacation and personal/sick days
  • Flexible working hours
  • Opportunities for professional growth and advancement within the agency

Qualifications:

  • Exceptional communication skills, both written and verbal
  • A genuine enthusiasm for the role that insurance and financial products play in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations
  • Strong people skills
  • Organizational abilities
  • Self-driven and motivated
  • Attention to detail
  • Proactive approach to problem-solving
  • Commitment to completing tasks accurately and on time

If you are driven to excel and envision yourself thriving in this role, we encourage you to consider this opportunity. We will provide further information regarding the next steps in the interview process.

Note: This position is with an independent contractor agent of State Farm, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.