Broadband Network Specialist
7 days ago
Vyve Broadband is a leading provider of high-speed internet services, serving rural communities across 16 states. Our company offers a range of broadband, fiber connectivity, and cable television services for both residential and commercial customers.
Salary InformationThe estimated annual salary for this position is $45,000 to $60,000, depending on experience and qualifications.
Job DescriptionAs a Broadband Representative/Associate/Specialist, you will be responsible for performing residential and commercial installations of internet, phone, and cable services. You will also troubleshoot and fix service issues, deliver exceptional customer experiences, and upsell current services such as internet speeds.
- Perform residential and commercial installations of internet, phone, and cable services.
- Troubleshoot and fix service issues.
- Deliver exceptional customer experiences.
- Upsell current services such as internet speeds.
To be successful in this role, you will need:
- A High School Diploma or equivalent.
- A valid driver's license and clean driving record.
- Customer-focused attitude and ability to go above and beyond to ensure customer satisfaction.
- Ability to work hard and learn quickly, with a strong desire to grow and develop in your career.
We offer a competitive benefits package, including:
- Growth opportunities through paid training and certifications.
- Benefits such as medical, dental, vision plans, pet insurance, 401k with company match, home & auto discounts.
- Competitive base pay plus sales/upgrade/referral commissions, annual bonuses, merit increases, and long-term incentive plan.
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