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Customer Service Representative
1 month ago
At Susan Collins, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and helping them navigate their insurance and financial needs.
Responsibilities:- Establish and maintain strong customer relationships through regular communication and follow-up.
- Provide prompt, accurate, and friendly customer service, addressing inquiries and resolving issues in a timely and professional manner.
- Use a customer-centric approach to educate clients about insurance options and provide personalized recommendations.
- Work collaboratively with the State Farm Agent Team to achieve sales goals and quotas.
- Develop and maintain a deep understanding of insurance products and services to effectively communicate with clients.
- 1-2 years of sales experience, preferably in an insurance or financial services environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
- Self-motivated and results-driven, with a strong desire to succeed in a fast-paced environment.
- Ability to work in a team-oriented setting and contribute to the success of the team.
- Property and Casualty license (must be currently licensed) and Life and Health license (must be able to obtain).
- A competitive hourly rate of $15.00 - $18.00 per hour.
- A comprehensive benefits package, including Simple IRA, Group Life Insurance, and Paid Time Off.
- Opportunities for growth and advancement within the agency.
- A dynamic and supportive work environment, with a team of highly motivated individuals.
We're an established, growth-oriented agency with a passion for making a difference in the lives of others and bettering our community. If you're a motivated and customer-focused individual with a desire to succeed in a fast-paced environment, we encourage you to apply.
