IT Manager

Job Title: IT Manager

Job Summary:

We are seeking an experienced IT Manager to join our team at Great Wolf Lodge. The successful candidate will be responsible for providing technical support and managing the systems at the lodge.

Key Responsibilities:

* Provide technical support and manage systems at the lodge
* Work closely with on-property staff on systems-related issues
* Monitor and administer the network, workstation operating systems, security system, safety, backups, and servers
* Supervise and train employees' use of the systems to assure compliance with pre-defined and set company policies
* Participate in job-related training, classes, conventions, seminars, and personal knowledge enrichment opportunities

Requirements:

* Bachelor's degree in IT or related field (or equivalent combination of education/experience)
* Four years of experience in hybrid networking, server, virtual, and physical environments
* Strong support knowledge of O365, Microsoft Office, network technologies, and concepts
* Demonstrated proficiency in Microsoft Office suite
* Successful completion of criminal background check and drug screen

Preferred Qualifications:

* Microsoft Certification
* Previous IT experience in hotel/resort/theme park industry
* SCCM administration, and a working knowledge of Cisco and server virtualization
* Strong problem-solving and organizational skills
* Attention to detail
* Enthusiastic and positive energy
* Multi-tasking ability

Physical Requirements:

* Able to lift up to 20 lbs.
* Able to bend, stretch, and twist
* Able to stand or sit for long periods of time

About Great Wolf Lodge:

Great Wolf Lodge is a leading provider of family-friendly resort experiences. We are committed to providing exceptional service and creating memorable experiences for our guests.

Why Join Our Team:

* Opportunity to work with a dynamic and growing company
* Collaborative and supportive work environment
* Competitive compensation and benefits package
* Professional development opportunities

How to Apply:

If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].

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