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Field Technician

1 month ago

Little Rock, Arkansas, United States GSK Solutions Full time
Job Description

Job Title: Field Technician (Onsite)
Location: Little Rock, AR
Duration: 6 Months
Job Type: Corp-Corp / 1099 / Contract W2
Rate: $25/hr
Client: State of Arkansas
Note: Local candidates Only

Job Summary:

The Field Technician will provide end users with assistance solving computer related problems, such as imaging, LAN connection, malfunctions, and program problems.

Responsibilities:

Meet with customers to compile, identify and determine job specifications needed to develop new processes, update and modify or correct existing programs and systems.

Installation, configuration, troubleshooting and maintenance of PC hardware and desktop software, such as MS Office, Anti-Virus, etc.

Provide expert level escalation and technical leadership

Support and maintain all customers software and systems, including servers, workstations and software.

Provide support for Microsoft operating systems (i.e. Office 365 and Google Apps for Government)

User, group, and computer creation and management within a Microsoft Active Directory environment

Perform systems maintenance activities through error reports, user modification requests and system problems.

Assist users with setting up and operating workplace mobile devices (iPads, iPhones, Windows Tablets)

Learn and Support MAC

Skill Matrix

Skill

Required /Desired

Amount

of Experience

Field Technician Support

Required

3

Years

Desktop & laptop support

Required

3

Years

Handheld devise support

Required

3

Years

Networking

Required

3

Years

Software support

Required

3

Years

Peripheral support

Required

3

Years

Telephone support

Required

3

Years

CAT5 installation

Required

3

Years

CompTIA Certification

Highly desired

0

Valid Drivers License & Automobile Insurance

Required

0

Reliable automobile for daily work travel

Required

0

About GSK Solutions Inc:

GSK Solutions Inc is a leading information technology (IT) Services Company that specializes in providing complete consulting solutions and staff augmentation to its clients. We provide on-time, on-budget, and quality service to our clients and consistently meet their expectations. We are known for our superior execution on a sustained basis.

GSK has been in the business of providing both commercial and custom product development services, including, Information Security, Software Development, Consulting and IT Audit. GSK implements highly critical and time-sensitive projects for their Fortune 500 clients located across the country.