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Account Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Account Coordinator to join our team at Insidesource. As a key member of our sales organization, you will provide exceptional support to our customers and internal stakeholders, ensuring seamless order preparation, processing, and coordination.
Key Responsibilities- Create customized client proposals, including new customer setup, specification entry, pricing, classification, and revenue codes.
- Generate purchase orders upon receipt of complete order entry packets.
- Ensure orders are entered promptly and reviewed for accuracy and completeness before being sent to manufacturers/vendors.
- Collaborate with vendors and internal project teams to resolve acknowledgement discrepancies and manage timely ship dates based on project requirements.
- Develop and publish customer status reports.
- Coordinate delivery/install dates with vendors, operations, clients, and project managers.
- Assist with project management tasks, including specification checks and punch ID/resolution.
- Participate in vendor and dealer training programs to enhance professional growth and development.
- Support the efforts of individual sales representatives and account managers by carrying out requested tasks.
- Serve as a hub of communication and information for cross-functional teams, including design, project management, finance, and operations.
- Ensure timely, accurate, and customer-centric communication with internal and external stakeholders.
- Ability to learn and apply technical skills in dealership business systems and 20/20 software.
- Proficiency in Microsoft Office software (Excel, Word, Outlook).
- Prior experience managing multiple projects simultaneously in a fast-paced work environment.
- Excellent oral and written communication skills.
- Strong organizational, analytical, and administrative skills.
- Ability to see the big picture and integrate into day-to-day tasks and activities.
- Understanding of the complexities and sophistication required to thrive in the dealer environment.
- Fluid interpersonal skills to interact effectively with a wide range of customers, personnel, and departments.
- High School Diploma.
- Customer Service work experience – preferred.
- Experience with dealership business systems – preferred.
- Furniture industry experience – preferred.
The salary range for this position is $62,000 - $65,000, depending on experience, education, and specific qualifications.