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ServiceNow Engineer IV
2 months ago
At Edward Jones, we're seeking a highly skilled ServiceNow Engineer IV to join our ITSM Platform Delivery Team. As a key member of our team, you'll play a critical role in developing, designing, and implementing high-quality software solutions on the ServiceNow platform.
Key Responsibilities:- Develop and configure software solutions on the ServiceNow platform to ensure high performance and scalability.
- Collaborate with cross-functional teams to gather requirements and design solutions that meet the needs of our clients.
- Create and maintain technical documentation, including design specifications, implementation plans, and user guides.
- Conduct unit testing and troubleshooting of software solutions to ensure functionality and quality.
- Stay up-to-date with the latest ServiceNow releases and features, and provide recommendations for product enhancements and improvements.
- Provide technical expertise and support to end-users, resolving any issues or inquiries related to ServiceNow.
- Bachelor's degree in IT, Business, or related major, or equivalent work experience.
- Minimum of 5 years' experience with hands-on ServiceNow development.
- Subject matter expert on the Change Management Module.
- ServiceNow Certified Application Developer and Certified System Administrator certifications are required.
We're a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. We're committed to creating a workplace where everyone feels like they belong, and we're proud of our associates' contributions to the firm.