Resort Operations Manager

3 weeks ago


South Egremont, Massachusetts, United States Catamount Ski Resort LLC Full time
Job Summary

We are seeking a highly skilled Resort Operations Manager to join our team at Catamount Ski Resort LLC.

About the Role

The successful candidate will be responsible for ensuring the safety and well-being of our guests and staff. This includes overseeing first aid rescue response, investigating incidents, and implementing emergency response plans.

Key Responsibilities
  • Create a safe environment for guests by maintaining equipment, conducting inspections, and enforcing safety protocols.
  • Promote excellent customer service by interacting with guests in a friendly and helpful manner.
  • Lead the ski patrol team, oversee staffing responsibilities, and manage employee attendance and time off.
  • Collaborate with other departments to ensure seamless resort operations.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • Current Professional Rescuer CPR Certification and OEC outdoor emergency care certification.
  • Strong leadership and communication skills, with the ability to prioritize tasks and manage time effectively.
  • Computer savvy and able to learn systems and software quickly.
  • Prior supervisor or manager experience is required.

Estimated Salary: $60,000 - $80,000 per year.



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