Director of Retail Banking Services

1 week ago


San Marcos, Texas, United States Gpac Full time
Job Title: Director of Retail Banking Services

We are seeking a highly experienced and skilled Director of Retail Banking Services to join our team at GPAC. As a key member of our organization, you will be responsible for overseeing the retail banking services division, ensuring the delivery of exceptional customer experiences, and driving business growth.

Key Responsibilities:
  • Oversight of multiple market retail leaders, ensuring alignment with business objectives and strategies.
  • Administration of branch functions, including training, resources, and day-to-day operations.
  • Facilities oversight, ensuring compliance with regulatory requirements and company standards.
  • Oversight of compliance-related internal controls, audits, and risk management.
  • Review and approval of unusual transactions, identification of fraudulent activity, and coordination with vendors as needed.
  • Collaboration with the Information System Director for physical security and IT infrastructure.
  • Public relations and community involvement, building relationships with clients and stakeholders.
Requirements:
  • Proven leadership experience, with a strong track record of building and growing teams.
  • Ability to work closely with the C-suite on all aspects of the role, driving business growth and strategy.
  • 10-20 years of banking progression history, with a focus on retail banking and leadership.
  • Strong budgeting, metrics, and goal-setting skills.

We offer a competitive compensation package, including a profit-sharing pool, PTO/vacation, health benefits, life insurance, and opportunities for continued education and growth. If you are a motivated and experienced professional looking to make a meaningful impact in the banking industry, we encourage you to apply.



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