Service Operations Professional

2 weeks ago


Charlotte, North Carolina, United States Quest International Inc Full time
Join Our Team

We are seeking an experienced Field Service Technician to join our team at Quest International Inc.

About the Role:

  • Provide equipment installation, preventative maintenance, and corrective maintenance services on various industrial and medical devices.
  • Troubleshoot complex issues to the FRU level and participate in creating technical bulletins and service procedures.
  • Assist with parts shipments as needed and have lead responsibilities for one or more field support persons.

Requirements:

  • Minimum 7 years of experience in servicing electro-mechanical products, including those with complicated wiring harnesses and sensitive electronic components.
  • Familiarity with common service tools, such as vacuum/pressure meters, frequency counters, and digital multimeters.
  • Able to work in an environment requiring standing for 8-10 hours a day and lift up to 50 lbs.
  • Experience with command line, PowerShell, Active Directory/LDAP, and SQL is a plus.
  • Previous industrial or medical device experience is highly desirable.
  • CompTIA A+ certification is a plus.

Salary Range:

$70,000 - $90,000 per year, depending on experience.

Benefits:

  • Medical, dental, vision insurance
  • Flexible spending account (FSA)
  • 401(k) retirement plan


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