Cashier
3 weeks ago
A Host, or Cashier, is responsible for providing exceptional customer service and ensuring a seamless dining experience for guests at Village Inn. This role involves welcoming customers, managing waitlists, and providing menus and information to guests.
Responsibilities- Welcome guests to the restaurant and manage waitlists during peak hours
- Provide menus and answer initial questions from guests
- Seat guests at tables or in waiting areas, ensuring a comfortable and clean environment
- Assign guests to tables, taking into account table rotation and server workload
- Engage with guests to ensure they are satisfied with their food and service
- Respond to complaints and resolve issues in a timely and professional manner
- Manage transactions with customers using cash registers and collect payments
- Must be 16 years old and meet any state age or labor requirements
- No one under 18 may operate, clean, or adjust slicers or mixers
- On-the-job training and development opportunities
- Flexible hours and scheduling
- POS system and direct deposit available
- Friendly and supportive work environment
- Discounted meals and health insurance (if qualified)
- Banked paid time off (PTO) and potential for advancement
This role requires a passion for serving guests and ensuring a positive dining experience. The host must be attentive to guest needs, maintain a clean and organized workspace, and work effectively in a team environment.
Essential Functions- Accurately handle guest payments and maintain a balanced cash drawer
- Exhibit integrity and professionalism in all interactions with guests and colleagues
- Answer phone calls and take to-go orders, transferring calls as needed
- Handle guest complaints using the Service Recovery Steps and notify management as necessary
- Keep the dining room and front lobby clean, including floors, windows, and waiting area seats
- Clean and stock the host service area, including menus and pie display cases
- Complete opening and closing duties, and assist servers and bussers as needed
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Cashier
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Albuquerque, New Mexico, United States Village-inn Full timeJob SummaryA Host, or Cashier, is responsible for welcoming customers to a food service environment and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls.ResponsibilitiesWelcoming guests to the venueGreeting guests as they...