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Customer Relations Associate
2 months ago
Job Category: Customer Service
Job Reference Number: CLIEN001208
Employment Type: Full-Time
Compensation: $15 USD per hour
Location: Remote
Key Responsibilities:
- Respond to incoming calls in accordance with established standards and protocols.
- Maintain detailed and accurate records of all communications.
- Participate in regular team meetings to discuss performance and strategies.
- Proactively identify opportunities to refer additional services to clients.
- Document all client referrals and follow up as necessary.
- Complete assigned tasks and training within specified timeframes.
- Adhere to all company policies, procedures, and operational standards.
- Perform additional duties as assigned by the Team Leader.
Compliance Notice:
The organization is committed to maintaining a workplace free from discrimination. Employees are encouraged to discuss compensation matters openly, while those with access to sensitive pay information must adhere to confidentiality requirements unless legally obligated to disclose information.
