Veterinary Emergency Department Manager

3 weeks ago


Studio City, California, United States BluePearl Full time

About the Role

BluePearl Pet Hospital in Los Angeles, CA is seeking a full-time ER Service Head who will work closely with our ER clinicians, specialists, and leadership team to deliver exceptional patient care.

The estimated annual salary for this position ranges from $180,000 to $250,000. In addition to the base salary, this role may be eligible for an annual stipend of $15,000 and other benefits.

To be successful in this position, you should have a DVM degree from an accredited university and at least three years of ER experience. Previous leadership experience is preferred.

Key Responsibilities

  • Manage ER clinician schedules, including PTO requests.
  • Facilitate regular ER clinician meetings and participate in hospital leadership meetings.
  • Mentor ER clinicians and new ICU staff members.
  • Oversee ER clinician case management and provide guidance as needed on case management decisions.
  • Integrate emergency and specialty services to manage hospitalized cases effectively.
  • Assist in implementing patient safety reporting for the ER department.
  • Contribute to recruiting new ER clinicians and ensure new hires have a mentor assigned by the clinician mentor liaison.
  • Help resolve customer service issues and collaborate with management to follow up on concerns.
  • Partner with hospital leadership to identify opportunities for improvement in ER patient care, medical protocols, and client service levels.
  • Stay informed about hospital environments and collaborate with the Medical Director and other leaders regarding ER/ICU personnel issues.

About Us

We value diversity and inclusivity, and we are committed to providing a work environment where all individuals are treated with respect and dignity. We are an equal opportunity employer, and we welcome applications from qualified candidates.



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