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Client Relationship Manager

2 months ago

Chicago, Illinois, United States Publicis Groupe Full time
Position Overview
Full-time
The Client Relationship Manager will enhance an existing portfolio, particularly within the Technology and Telecommunications sectors.

This role involves identifying, influencing, presenting, and closing deals with clients while meeting and surpassing sales targets by leveraging Publicis Groupe's capabilities, primarily in Data, along with cross-selling opportunities in Technology and Digital.

Key Responsibilities

Act as a strategic partner to clients, focusing on creating mutually beneficial outcomes to drive revenue growth for Data within the Technology and Telecommunications sectors.

Utilize comprehensive Data business knowledge to uncover client needs and propose Data solutions that extend to the activation of Publicis Groupe Data for Direct Mail, Programmatic Display, Video, OTT/CTV, Advanced TV, and Streaming Audio solutions, aiding clients in achieving their business objectives.

Data sales will also encompass licenses for installations and house file appends for marketing initiatives, analytics, insights, and enhancing the use of our data in technology platforms.

Responsible for client reporting, analysis, and insights, extracting valuable information from reports and making informed recommendations.

Collaborate with the Account Management team to guide internal resources in preparing and delivering objective-based solutions for Technology and Telecommunications clients.

Employ a consultative approach and creativity to design and deliver tailored sales solutions that address the client's pressing marketing needs.


Account Management

Effectively manage day-to-day account operations internally within Digital Media Solutions for the Technology and Telecommunications sectors.

Establish relationships with key stakeholders, including Digital Media and Technology account management, Media, analytics, legal, compliance, and key decision-makers and influencers at the client and/or agency level.

Develop a long-term roadmap for success that fosters client satisfaction, growth, and trust, ultimately becoming the client's trusted advisor.


Qualifications
  • 4+ years of professional experience, particularly in the Digital Media and Programmatic AdTech industries.
  • Experience in client management or sales (or sales support) roles (client side, ad solutions, digital advertising, direct marketing, agency experience).
  • Proficient in campaign reporting and business review processes – analyzing performance reports, uncovering insights, and delivering actionable recommendations.
  • Familiarity with key marketing components including strategy, analytics, programmatic display, video, OTT/CTV, and/or streaming media performance, and AdTech.
  • Strong quantitative skills with a solid understanding of analytic tools and techniques.
  • Knowledge of marketing program strategy, design, execution, and measurement/attribution.
  • Excellent negotiation and sales abilities.
  • Effective communication and collaboration skills across various organizational levels.
  • Proficient in Microsoft Office, Excel, PowerPoint, and Sales Management software.
  • BA/BS with a strong academic record is preferred; MBA is a plus.

Compensation
Salary Range: $80,000 - $90,000

About Publicis Groupe

For decades, Publicis Groupe has been at the forefront of helping marketers from the world's leading brands personalize experiences for millions through innovative technology, solutions, and services.

Our best-in-class identity provides brands with a clear, privacy-safe view of their customers, which can be utilized across our suite of digital media, messaging, and loyalty solutions.

We process over 400 billion consumer actions daily and hold numerous patents for proprietary technology, including real-time modeling languages and advancements in consumer privacy.

Thanks to the dedication of every employee, Publicis Groupe has consistently been recognized as an industry leader by Forrester, Adweek, and the MRC.

As a global company with over 8,000 employees worldwide, we pride ourselves on having some of the brightest and most talented associates in the industry, and we believe in rewarding them accordingly.

Expect competitive compensation, comprehensive health benefits, and endless opportunities for career advancement.


Equal Opportunity Employer

Publicis Groupe is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate against any applicant or employee based on race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

We also prohibit harassment of applicants and employees based on any of these protected categories. Publicis Groupe will provide accommodations to applicants needing assistance to complete the application process.