TikTok Creator Manager

2 days ago

Los Angeles, California, United States Tik Tok Full time
About the Role

We are seeking a highly skilled and experienced Creator Manager to join our Scaled Creator Management team in North America. As a key member of our team, you will be responsible for managing and growing emerging creators at scale, developing and championing best practices in scaled management, and working closely with regional teams to drive high-quality content production and creator engagement.

Key Responsibilities
  • Review, select, and onboard eligible creators based on centrally aligned eligibility criteria, alignment to business priorities, and content priorities.
  • Host creators in person and/or online to share best practices, vertical content strategies, and product updates, and answer questions and foster connections.
  • Use dashboards and automated weekly reports to understand portfolio performance and build data-informed content strategies to educate creators on relevant new product features and tools.
  • Collect feedback and needs from the creator pool to share with XFN teams, including Product, Creator Research, Content Strategy & Policy, Publishers Pillar, and TikTok Overall.
  • Support Diversity, Equity, and Inclusion (DEI) and TikTok for Good tentpoles and initiatives by localizing and sharing playbooks and resources when appropriate.
  • Monitor sensitive, urgent, or repeat issues facing managed creators related to their on-platform content performance, and partner with XFN to understand and advocate for regional account support needs and feedback.
  • Identify key case studies and examples from managed Creators in the NA region to be highlighted in education initiatives and creator campaigns.
  • Collaborate with key cross-functional partners, especially Marketing, Public Policy, and Comms teams, on initiatives related to advocacy.
  • Draft proposals and strategies in collaboration with the wider central creators team for initiatives that could support TikTok's DEI, XFN campaigns, and innovation.
Qualifications
  • 3+ years of working experience focused on the creator and content ecosystem, ideally with experience at other top content, entertainment, and social media/influencer platforms or companies or relevant industries.
  • Strong track record of working across teams, organizational structures, geographies to drive impact.
  • Exceptional creator/partner management capabilities.
  • Bachelor's Degree in a related field.
About TikTok

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

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