Sales Associate III

1 week ago


Orland Park, Illinois, United States Tapestry Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Coach. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide personalized service to customers, ensuring a positive and memorable shopping experience
  • Drive sales through effective selling techniques, product knowledge, and clienteling skills
  • Maintain a high level of product knowledge, including features, benefits, and current offerings
  • Process customer transactions efficiently and accurately, including purchases, returns, and exchanges
  • Support visual merchandising and store operations, including maintaining a clean and tidy selling floor
Requirements
  • 1-3 years of previous sales experience, preferably in a luxury retail service environment
  • Current knowledge of fashion trends and competition in the marketplace
  • High school diploma or equivalent; college degree preferred
  • Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet
  • Ability to lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds
Competencies
  • Drive for Results: Can be counted on to exceed goals successfully
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers
  • Creativity: Comes up with a lot of new and unique ideas
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization
  • Learning on the Fly: Learns quickly when facing new problems
What We Offer

As a Sales Associate at Coach, you will have the opportunity to work in a fast-paced and dynamic environment, with a focus on delivering exceptional customer service and driving sales. We offer a competitive salary, benefits, and opportunities for career growth and development.

Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.



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