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Sales Associate

2 months ago

Schenectady, New York, United States Watsco Full time

Job Description

We are seeking a skilled Counter Associate to join our team at Capitol District Supply in Schenectady. As a Counter Associate, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Responsibilities:

* Provide top-notch customer service at the counter and over the phone, responding to customer inquiries and resolving issues in a timely and professional manner
* Accurately enter orders into the system, ensuring that customer needs are met and orders are fulfilled promptly
* Offer product information, availability, and pricing to customers, providing expert knowledge and recommendations to drive sales

About Us

Capitol District Supply is a leading distributor of plumbing and heating supplies, with a rich history dating back to the Great Depression. Our company was founded by Louis Nussbickel as a second-hand retail business, and has since grown into a fourth-generation operated business with seven locations throughout the Hudson Valley and Southeastern Connecticut. We are proud to be a member of the Watsco, INC, family of companies, and are committed to serving our customers with honesty, fairness, and exceptional service.

Requirements:

* Excellent customer service and phone skills, with the ability to work effectively in a fast-paced environment
* Strong teamwork and communication skills, with the ability to follow written instructions and procedures
* Basic math skills and knowledge of company products, with the ability to perform tasks accurately and efficiently
* Basic computer skills and ability to learn new software and systems quickly