Customer Service Ambassador
3 days ago
**Job Description:**
Burlington Stores, Inc. seeks a highly motivated and customer-focused Customer Service Ambassador to ensure a secure shopping environment and deliver exceptional customer service.
The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and maintain confidentiality. This role involves maintaining a professional appearance, standing at the front of the store, and greeting customers with a warm smile.
**Responsibilities:
- Maintain knowledge mastery of top shortage areas and support programs aimed at theft reduction
- Effectively communicate information about theft prevention during store rallies
- Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
**Requirements:
- 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations preferred
- Able to stand and walk for extended periods
- Able to review, analyze, and comprehend business trends
- Able to exhibit a positive demeanor, strong posture, and energetic greeting
**Benefits:**
Burlington offers a competitive wage of $11 per hour, flexible hours, and an associate discount. Part-time associates may be eligible for benefits, including medical coverage and a 401(k) plan.
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