Customer Service Ambassador

3 days ago


Prosper, Texas, United States Burlington Full time

**Job Description:**

Burlington Stores, Inc. seeks a highly motivated and customer-focused Customer Service Ambassador to ensure a secure shopping environment and deliver exceptional customer service.

The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and maintain confidentiality. This role involves maintaining a professional appearance, standing at the front of the store, and greeting customers with a warm smile.

**Responsibilities:

  • Maintain knowledge mastery of top shortage areas and support programs aimed at theft reduction
  • Effectively communicate information about theft prevention during store rallies
  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards

**Requirements:

  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations preferred
  • Able to stand and walk for extended periods
  • Able to review, analyze, and comprehend business trends
  • Able to exhibit a positive demeanor, strong posture, and energetic greeting

**Benefits:**

Burlington offers a competitive wage of $11 per hour, flexible hours, and an associate discount. Part-time associates may be eligible for benefits, including medical coverage and a 401(k) plan.



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