Customer Service Expert
4 weeks ago
Carters, Inc. is a leading retailer of baby clothing and accessories, known for our high-quality products and exceptional customer service. Our goal is to provide a unique shopping experience for our customers, and we are committed to creating a diverse and inclusive workplace culture.
Job Summary:
The Sales Associate will play a key role in delivering outstanding customer service and driving sales growth. This includes greeting customers, answering questions, making recommendations, and processing transactions efficiently. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well under pressure.
Key Responsibilities:
- Welcome customers with a smile and provide assistance with product styles, features, and benefits
- Resolve customer issues promptly and professionally
- Process transactions efficiently and accurately
- Maintain a clean and safe store environment
What We Offer:
- A competitive hourly rate
- Part-time health benefits
- Mental health benefits
- 30% discount on company brands
- Referral bonuses
- Advance You Program: earn a GED or bachelor's degree tuition-free or learn English as a second language
- Professional and personal development opportunities
Estimated Salary: $50,000 - $70,000 per year, depending on location and experience.
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