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Customer Service Representative Odessa
2 months ago
Preferred Materials, a leading supplier of ready mix concrete, concrete block, rebar, and building materials in Florida, seeks a Customer Service Representative to manage daily customer service and dispatch functions for ready-mix plants. This role requires strong interpersonal and organizational skills, with a focus on exceeding customer and company requirements for Customer Service, Quality, and Efficiency.
Key Responsibilities- Ensure Health & Safety standards are met by complying with legislation and company policies.
- Manage daily customer service and dispatch functions for ready-mix plants.
- Oversee activities of the Customer Service and Dispatch functions to meet customer demands and optimize capabilities.
- Train, motivate, and lead employees to achieve high-quality customer service.
- Present facts and recommendations effectively in oral and written form.
- 2-3 years prior experience in customer service or dispatch, preferred.
- Ready Mix experience highly desirable and preferred.
- Demonstrated ability to train, motivate, and lead employees.
- Strong interpersonal and organizational skills.
- Good communication and motivational skills.
- Ability to work well under pressure.
- Strong computer and direct order entry skills.
- Experience using Command software, preferred.
- Microsoft Word and Excel applications experience and use, preferred.
CRH has a long and proud heritage as a collection of hundreds of family businesses, regional companies, and large enterprises. We operate in a decentralized, diversified structure that allows for career opportunities in a small company environment while having the benefits of a large international organization.
