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Immigration Specialist

2 months ago

Reston, Virginia, United States Commonwealth of Virginia Full time
About the Position

The Commonwealth of Virginia seeks a highly skilled Immigration Specialist to join our team in the Office of International Programs and Services. As a key member of our team, you will play a critical role in supporting the administrative functions that underpin our service mission.

Key Responsibilities
  • Support the International Advisors by working in the International Student and Scholar Management System and SEVIS databases to run reports, import data from Banner through the ISSM Datalink, SEVIS Lists, SEVIS Alert List checks, and communication with coordination with the Advisors in matters relating to new, continuing, and alumni international student immigration compliance matters;
  • Serve as a Designated School Official, providing regulatory advising to prospective, enrolled, and practical training F-1 students. Processes document requests, including travel endorsements, employment requests, certification requests, and others as appropriate. Must research and apply federal regulations in the performance of these duties. Responds to inquiries from students, prospective students, and academic units. Must work with team to support advising obligations related to virtual walk in hosting and orientations;
  • Staff the front desk at pre-arranged times during business hours. Logs in to telephone and computer system; tracks voice mail and e-mail messages and routes them to appropriate staff. Answers telephone; greets visitors. Schedules appointments; receives mail; accepts and releases documents in accordance with established procedures. Refers inquiries to appropriate staff. Makes referrals to other campus offices when necessary. Maintains electronic sign in data. Handles other front-line issues as appropriate, consulting with Office Manager or other staff if necessary;
  • Performs support functions required by the advising staff, handling special projects at the request of the Executive Director or Associate Directors, and/or other tasks as assigned.
Required Qualifications
  • Associate's degree in related field;
  • U.S. Citizenship or Permanent Residency required for Designated School Official Duties;
  • Experience to include administrative or professional, client/customer service, regulatory compliance, and/or higher education (usually obtained in at least two years of post-graduation work);
  • Ability to work effectively in a fast-paced environment;
  • Demonstrated oral/written communication skills, with particular emphasis on explaining complex concepts to individuals who have limited proficiency in English;
  • Ability to safeguard confidential information;
  • Ability to research and interpret federal regulations, and to use the regulations to make decisions related to student status;
  • Skill in attention to detail, including the ability to review documents and other work and make corrections;
  • Ability to balance multiple priorities and meet deadlines under pressure;
  • Ability to serve students/clients effectively;
  • Ability to deal effectively with individuals who may be angry or upset;
  • Ability to work effectively with colleagues of diverse work styles and preferences;
  • Demonstrated organizational skills;
  • Basic knowledge of Microsoft Office and Microsoft Teams.
Preferred Qualifications
  • Bachelor's degree in related field;
  • Experience with and knowledge of F-1 and J-1 non-immigrant student regulations;
  • Experience working in an International Student Office and/or as a Designated School Official;
  • Experience with SEVIS government system as a Designated School Official or Alternate Responsible Officer;
  • Experience in the culture-crossing process and/or an understanding of the dynamics of cultural adjustment is preferred;
  • Intermediate to advanced skills in Microsoft Office Suite, Microsoft Teams, Adobe Creative Suite, Canva, and web page creation and updates.