Damage Field Investigator
22 hours ago
Project Resources Group (PRG) is a leading provider of project resources and services to the telecommunication, gas, and utility industries. We are seeking a highly skilled and experienced Damage Field Investigator to join our team in the Middlesex/Somerset County, New Jersey area.
Job Summary:The Damage Field Investigator will be responsible for conducting on-site investigations of underground and aerial cable plant damages. This includes learning, understanding, and utilizing State Dig Laws and Statutes, excavator requirements, and NESC standards. The successful candidate will develop professional working relationships with clients, contractors, technicians, and other personnel, and will conduct interviews on damaged sites with contractors, technicians, witnesses, police, homeowners, etc.
Key Responsibilities:- Conduct on-site investigations of underground and aerial cable plant damages
- Develop and maintain professional working relationships with clients, contractors, technicians, and other personnel
- Conduct interviews on damaged sites with contractors, technicians, witnesses, police, homeowners, etc.
- Professionally photograph and process the damaged scene to portray and determine liability accurately
- Work with clients and contractors to obtain and write up job repair costs from the damage
- Compile all investigation material and email it to the local handling office
- Assist the Claims Recovery team post-investigation
- Develop and maintain monthly market reporting and lead meetings with clients to review
- Maintain a working knowledge of the entire PRG claims process
- Reliable and presentable personal vehicle with valid driver's license and current insurance; min BI/PD 100/300/100
- Strong customer service skills in written and verbal communication
- Proficient in MS Word, Outlook, and Excel, as well as an ability to navigate various operational tasks on a computer
- Investigation experience
- Knowledge of the cable industry and/or utility locate industry
- Move to the front if you have telephone industry experience, including equipment and job costing
- Law enforcement and/or prior investigator a plus
- Claims background is also a plus
- Competitive rate between $55K-$60K/yr
- Mileage reimbursement for vehicle use
- Health benefits include medical, dental & vision for you and your dependents on the first of the month following your start date
- Company-paid Short-term Disability benefits after one year of service
- 401(k) Plan on the first of the month following your start date with a safe-harbor match after one year of service
- Supplemental Life Insurance is offered for you and your dependents
- ClassPass shared cost membership is offered to each employee
- Paid time off, holiday pay, and a floating holiday to enjoy time with your friends and family
Project Resources Group is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
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