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Senior Quality Assurance Analyst

2 months ago

Redmond, Washington, United States 3MD Inc. Full time
Job Overview

Position Summary:

The Senior Quality Assurance Analyst plays a crucial role in ensuring the quality and functionality of various projects within a dynamic work environment. This position involves comprehensive testing in both laboratory and production settings, focusing on the end-user experience.

Key Responsibilities:

  • Develop and implement testing strategies for software applications based on client and functional specifications.
  • Apply extensive theoretical knowledge of computer systems and programming to effectively conduct software testing.
  • Possess a strong understanding of mobile operating systems, including iOS, Android, and Windows.
  • Execute both manual and automated testing procedures.
  • Identify, document, and manage software defects and issues.
  • Demonstrate a solid grasp of backend system architecture and software design principles.
  • Diagnose and resolve technical issues encountered during testing, utilizing independent judgment to propose effective solutions.
  • Utilize JIRA for managing test cases and defect tracking.
  • Provide regular updates and reports on testing progress.
  • Understand and interpret testing requirements thoroughly.
  • Employ Quality Center for test case management and execution.
  • Ensure compliance with established client testing protocols and documentation standards.
  • Maintain organized archives of all testing documentation.
  • Willingness to work remotely or travel as needed for testing purposes.
  • Availability for night and weekend work as project demands dictate.
  • Exhibit strong attention to detail, multitasking abilities, and the capacity to follow both written and verbal instructions.

Core Competencies:

  1. Accountability
  2. Technical Proficiency
  3. Effective Communication
  4. Diversity Appreciation
  5. Client Orientation
  6. Resourcefulness
  7. Results-Driven
  8. Organizational Skills
  9. Quality Decision-Making
  10. Commitment to Self-Improvement

Work Environment:

This role requires a blend of onsite and remote work, with a significant portion of time spent at client locations for project deployment. The position is primarily office-based, utilizing standard office equipment.

Physical Requirements:

Employees in this role must be able to communicate effectively with colleagues and clients regarding project inquiries. The position requires the ability to remain stationary for extended periods and occasionally move within the office to access necessary resources. Frequent use of office equipment is required, and the ability to lift items weighing up to 60 pounds may be necessary for project-related tasks.

Education and Experience:

  • High School Diploma or equivalent required.
  • A minimum of 5 years of relevant experience is necessary.

Preferred Qualifications:

  • Bachelor's Degree is advantageous.
  • In-depth knowledge of software testing principles and practices.
  • Experience with client-server systems and awareness of potential testing challenges.
  • Familiarity with various Systems Development Lifecycle (SDLC) methodologies, including Agile and Waterfall.
  • Experience with SOAP UI for testing and activation processes.
  • Strong communication skills, both written and verbal, with the ability to interpret testing requirements accurately.
  • Self-starter with the ability to work collaboratively in a team environment.
  • Adaptability to changing priorities and processes.
  • Proficient problem-solving skills with a creative approach.

Equal Opportunity Statement:

3MD Inc. is committed to fostering an inclusive workplace and does not discriminate based on any protected characteristic.

Additional Information:

This job description is intended to provide a general overview of the position and is not exhaustive of all responsibilities and duties that may be required.