Lead Solutions Architect

6 days ago


Canton, Ohio, United States Diebold Incorporated Full time

Company Overview

Diebold Nixdorf is a leading provider of integrated retail and banking solutions, with a strong presence in the North American market. Our company values innovation, customer satisfaction, and teamwork.

Job Summary

We are seeking a highly skilled Lead Solutions Architect to join our Managed Services team. As a key member of our team, you will be responsible for providing commercial and operational oversight, as well as pre-sales support for our ATM-as-a-Service portfolio and related managed services. Your primary objective will be to ensure that our solutions meet the contracted scope and exceed customer expectations.

Key Responsibilities

  • Provide technical expertise and guidance on DN's ATM outsourcing offering, traditional Managed Services, and supporting products.
  • Develop and maintain a deep understanding of customer business challenges, customer and sales strategy, and technical capabilities of the portfolio.
  • Communicate effectively with Senior Management and various stakeholders, including Product and Sales leadership.
  • Collaborate with cross-functional teams, external third-party vendors, and DN customers to drive business growth and develop strong relationships.

Requirements and Qualifications

To be successful in this role, you must have:

A strong background in technology and managed services, with a focus on customer-centric solutions.Excellent communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.Experience working in a fast-paced, dynamic environment, with multiple projects and initiatives.A proven track record of delivering results and driving business growth.

Benefits

We offer a competitive salary range of $120,000 - $160,000 per year, depending on experience, as well as a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

About Diebold Nixdorf

Diebold Nixdorf is an equal opportunity employer, committed to diversity and inclusion. We value creativity, innovation, and teamwork, and offer opportunities for professional growth and development.



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