Customer Service Representative

5 days ago


Canton, Ohio, United States Public Storage Full time

We are seeking a skilled Customer Service Representative to join our team at Public Storage.

Overview

About Us

Public Storage is the leading self-storage industry company, recognized as a Great Place to Work and voted by employees as having Best Career Growth, Top 5% Work Culture, and Top 10% Diversity and Inclusion.

As a Customer Service Representative, you will be part of our #1 team in the self-storage industry.

Job Summary

This is a full-time opportunity with flexible schedules between 9:30am and 6pm (weekends 'til 5pm), offering mileage reimbursement for work-related tasks and on-site company housing at many locations.

You will have the chance to earn performance-based bonuses and participate in our Total Rewards package, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending.

Responsibilities

Your key responsibilities will include:

  • Serving customers by assessing their storage needs, suggesting solutions, and selling packing and moving supplies.
  • Daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent.
  • Auditing cash drawers and making bank deposits as part of the daily business.
  • Helping customers stay current with payments and making reminder and collection calls when required.

You will also be responsible for maintaining a clean and safe environment, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal.

Requirements

To succeed in this role, you should have:

  • Experience in customer service centered sales environments, such as retail, restaurant, or fast food industries.
  • A valid driver's license and ability to utilize your own vehicle for work-related travel and tasks.
Salary and Benefits

This position offers a competitive salary of $15.50 per hour and an attractive benefits package, including health insurance, retirement plans, and opportunities for career growth and advancement.

Apply Now

If you're looking for a rewarding career with a dynamic company like Public Storage, apply now and become a part of our team



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