Pharmacy Order Entry Specialist

4 weeks ago


Grand Rapids, Michigan, United States Synchrony Health Services Full time
Overview

Synchrony Health Services is a leading provider of long-term care solutions, dedicated to making a positive impact on the lives of our residents and team members. As a Fortune Best Places to Work in Aging Services and a certified Great Place to Work, we strive to create a work environment that is both rewarding and fulfilling.

Responsibilities

As a Pharmacy Order Entry Technician, you will play a critical role in ensuring the smooth operation of our pharmacy services. Your key responsibilities will include:

  • Entering incoming orders for pharmacy services and verifying customer information
  • Informing customers of order receipt, pricing, shipping dates, and delays
  • Responding to customer inquiries and resolving any issues that may arise
  • Assisting in the preparation and shipment of orders to designated locations
  • Reviewing and verifying order information for accuracy and completeness
Qualifications

To be successful in this role, you will need to possess the following qualifications:

  • Proficient math skills and computer knowledge
  • Excellent customer service and telephone etiquette skills
  • Able to sit for long periods of time and work overtime as needed
  • Knowledge of medical language and abbreviations
  • Detail-oriented and able to meet expectations of excellence

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