IT Business Systems Analyst
4 weeks ago
This position will play a key role in improving IT systems across all business units, enhancing productivity and information flow throughout the Company. The successful candidate will assist the IT team in maintaining the systems' functionality and act as a senior programmer/analyst for IT applications. Key responsibilities include identifying and solving problems for programmers and system users, writing, testing, debugging, and documenting application programs, and training users in methods and capabilities of on-line applications and software.
Key Responsibilities- Work safely and adhere to all Company and regulatory EH&S policies and procedures.
- Adhere to all Company 6-S initiatives and policies.
- Identify and solve problems for programmers and system users.
- Write, test, debug, and document application programs.
- Train users in methods and capabilities of on-line applications and software.
- Assist in training of new IT personnel.
- Keep informed with current IT technologies, specifically that which relates to the Company's requirements and equipment.
- Accept after-hour phone calls in emergency situations.
- Assist in program management and issue resolution to avoid service interruption.
- Assist in management of changes to all software, data tables, and network configurations for IT applications.
- Assist in user administration, including new user setup, maintain security levels, user profiles, and termination of user privileges.
- Assist in vital record management, including data storage, backup, and recovery procedures.
- Work with vendors to support additional software applications as needed: LIMS, ABS, shop floor data collection.
- Four-year degree in Computer Information Systems or a related field of study.
- Minimum of three (3) years of programmer/analyst experience.
- Excellent analytical and troubleshooting skills.
- Excellent oral and written communications skills, including the ability to interface with all levels of the organization.
- Instructional skills - ability to teach others.
- Adaptability - open to new methods and changes in technology to address work-related issues or problems.
- Familiarity with Microsoft Office products.
- Drive and initiative.
- Expertise using Glovia/G2, Syteline Cloud, LIMS, and other ERP, MES, and QMS systems.
- Excellent analytical and troubleshooting skills.
- Detail-oriented.
- Ability to comprehend a variety of complex problems, collect data, and translate information into a user-friendly application program.
- Excellent oral and written communication skills with the ability to interface with all levels of the organization.
- Initiative.
- Customer-oriented.
- Familiarity with MS SQL server administrations: (database, backup, restore, archiving, and security).
- Familiarity with SQL programming.
- Power BI Report administration.
- Working knowledge of Microsoft Integration Services.
- Ability to write and maintain PowerShell scripts.
- Adaptability - open to new ways and change in technology to address work-related issues and problems.
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